Knowledge Mangement

Knowledge is power. How an organization manages its internal knowledge is often a discriminator between competitors in similar industries. BTL works with clients to help maximize internal knowledge and capitalize on the intellectual property resident in the organization. This area of management consulting forces the recognition that value can come from all levels.

Strategic and Tactical Planning - Strategy and Tactics are two distinct services which are supportive in nature but fundamentally different. The strategy is the overall plan - what one thinks and hopes will happen. Tactics are the detailed actions an organization executes to accomplish an objective. BTL works to develop one or both of these plans for organizations. We blend our client-service experiences with organizational objectives to produce realistic plans with targeted activities.

Information Flow Assessments and Audits - BTL provides audit and assessment services to validate the effectiveness of corporate communication channels. Using targeted survey methods, we help determine if corporate objectives and initiatives are being communicated effectively to all levels of the organization. A lapse in communication can mean loss of productivity and lost opportunity. The new electronic business world is not very forgiving and windows of opportunity often close as quickly as they open.

Awareness and Education - BTL works with organizations to educate them and make their members aware of the importance of information management, the flow of ideas up and down the hierarchical chain, and the power of knowledge management. Services can be packaged as live seminars, web-based tutorials, or computer-based training. We develop tailored solutions to meet the specific and unique challenges of each client individually.

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